Front Office & Cashier (Hospitality Professional)

Join MDA Restaurants in beautiful Bali as our next Front Office & Cashier and become the welcoming face of our premier dining establishment! This is your opportunity to work in one of Indonesia’s most vibrant hospitality hubs while delivering exceptional guest experiences. As a Front Office & Cashier, you’ll be the first point of contact for our guests, ensuring their visit is seamless and memorable.

At MDA Restaurants, we pride ourselves on creating a warm and inviting atmosphere. Our restaurant is known for its exquisite cuisine, elegant ambiance, and exceptional service. You’ll be part of a dynamic team that values professionalism, creativity, and a passion for hospitality.

Daily, you’ll greet guests, manage reservations, handle payments, and ensure smooth operations at the front desk. Using our POS system, you’ll process transactions efficiently, manage cash flow, and provide excellent customer service. This role is perfect for someone who thrives in a fast-paced environment and enjoys interacting with a diverse range of people.

📋 Tanggung Jawab Pekerjaan

• Greet and welcome guests, ensuring they feel valued and at home.
• Manage reservations and seating arrangements to optimize table turnover.
• Process payments using our POS system, including cash, credit cards, and mobile payments.
• Handle cash deposits and withdrawals, ensuring accurate and timely reconciliation.
• Provide excellent customer service, addressing guest inquiries and concerns promptly.
• Maintain a clean and organized front desk area, ensuring all necessary supplies are readily available.
• Collaborate with the kitchen and other departments to ensure smooth operations and excellent guest experiences.
• Assist with inventory management and restocking as needed.

🎓 Kualifikasi & Syarat

• Minimum of 1-2 years of experience in a front office or cashier role in the hospitality industry.
• Strong communication and interpersonal skills, with the ability to interact professionally with guests and colleagues.
• Familiarity with POS systems and cash handling procedures.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Attention to detail and a commitment to providing excellent customer service.
• Fluency in English and Bahasa Indonesia.
• Knowledge of local regulations and industry best practices in the hospitality sector.
• Ability to stand for long periods and work in a physically active environment.

🛠️ Keahlian

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