Senior Technical Assistance Center (TAC) Engineer - Network & Enterprise Solutions
Extreme Broadband Sdn Bhd is seeking a highly skilled and experienced Senior Technical Assistance Center (TAC) Engineer to join our team in Bali, Indonesia. In this role, you will be responsible for providing technical support and troubleshooting for our network and enterprise solutions. Your expertise will be crucial in ensuring the smooth operation of our systems and maintaining high customer satisfaction.
We offer a competitive salary package and a dynamic work environment that encourages professional growth and development. If you are passionate about technology and have a strong desire to help others, we would love to hear from you.
Join us and be part of a team that is committed to delivering exceptional service and driving innovation in the networking industry.
๐ Tanggung Jawab Pekerjaan
Provide technical support and troubleshooting for network and enterprise solutions,Analyze and resolve complex technical issues,Maintain and update technical documentation,Monitor system performance and identify areas for improvement,Collaborate with cross-functional teams to implement new technologies and solutions,Train and mentor junior engineers,Ensure compliance with industry standards and best practices,Provide regular reports on system performance and customer satisfaction๐ Kualifikasi & Syarat
Bachelor's degree in Computer Science, Information Technology, or a related field,Minimum of 5 years of experience in a technical support or engineering role,Strong knowledge of network protocols and technologies,Familiarity with enterprise solutions and systems,Excellent problem-solving and analytical skills,Strong communication and interpersonal skills,Ability to work independently and as part of a team,Proficiency in English, both written and spoken๐ ๏ธ Keahlian
Kirim lamaran sekarang sebelum batas waktu.๐ Lamar Sekarang